English  |  正體中文  |  简体中文  |  Items with full text/Total items : 51776/87004 (60%)
Visitors : 8381461      Online Users : 117
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library & TKU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/31302

    Title: 應用使用者測試與啟發式評鑑於提升網站使用效能之探討
    Other Titles: An investigation of applying user testing and heuristic evaluation to improve web site usability
    Authors: 王薇婷;Wang, Wei-ting
    Contributors: 淡江大學教育科技學系碩士班
    鄭宜佳;Cheng, Yi-chia
    Keywords: 使用效能;使用者測試;啟發式評鑑;Usability;User Testing;Heuristic Evaluation
    Date: 2009
    Issue Date: 2010-01-11 00:30:23 (UTC+8)
    Abstract: 圖書館是高等教育中最珍貴的要素,圖書館網站則在數位化時代中提供使用者資訊的分享並減低數位落差,而網站的介面則必須具備直覺性與易於使用的特性,讓使用者能夠有效率的利用網站上的資源與服務。本研究之目的為透過使用者測試與啟發式評鑑了解淡江大學覺生紀念圖書館網站之網站使用效能是否符合使用者介面使用效能原則,並彙整出使用者任務分析結果與評鑑專家所提出之改進建議。研究對象分為使用者與評鑑專家,從淡江大學淡水校區抽樣7名大一學生作為受測者,啟發式評鑑專家為3位介面設計與使用效能領域專家。
    Library is the most valuable element in higher education. In the digital era, for the library website to provide information sharing and to reduce digital divide, the interface must have the features of intuition and user-friendliness to facilitate efficiency of use of the resources and services. The purpose of this study was to investigate the usability of Tamkang University Chueh-Sheng Memorial Library website through user testing and heuristic evaluation to ascertain whether the design conform to usability principles. Additionally, this study also aimed to report the usability testing results. The participants in this study were 7 users and 3 experts. The users were college freshmen from Tamkang University Tamsui campus, while the experts were from the field of interface design and usability.
    The results of this study were as follows: 1. Only 3 out of 9 of the satisfaction ratings were higher than 3.5, namely page layout, color coordination, and operational design, indicating that users were unsatisfied with the interface design. 2. The web design did not conform to Nielsen’s (1993) definition components of usability, which are learnability, efficiency, memorability, errors, and satisfaction. 3. In terms of interface design and usability, this study provided suggestions for revision according to interface design principles compiled by the researcher and 5 definition components of usability proposed by Nielsen (1993).
    Based on the findings of this study, the following conclusions were made.First, to enhance usability of websites, designers should grasp elements of usability and human-computer interaction and think from users’ perspectives. In addition, library websites should be viewed as media rather than tools. Second, with regard to future research, use 5-point rating scale for heuristic evaluation. Face-to-face interviews should also be carried out to gather further conceptions. Third, as far as user testing is concerned, future studies can increase sample size and user heterogeneity, conduct iterative testing and revision, provide consent form to users, use FireFox browser to open the testing website, and prepare additional computers in case of technical difficulties.
    Appears in Collections:[教育科技學系暨研究所] 學位論文

    Files in This Item:

    File SizeFormat

    All items in 機構典藏 are protected by copyright, with all rights reserved.

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library & TKU Library IR teams. Copyright ©   - Feedback