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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/31243

    Title: 影響訓練評鑑實施因素之個案研究
    Other Titles: The investigation of factors affecting the implementation of training evaluation at a life insurance company
    Authors: 馮巧芬;Frong, Chiao-fen
    Contributors: 淡江大學教育科技學系碩士在職專班
    何俐安;Ho, Li-an
    Keywords: 訓練;訓練評鑑;訓練評鑑實施;Training;Training Evaluation;Implementation of Training Evaluation
    Date: 2006
    Issue Date: 2010-01-11 00:26:59 (UTC+8)
    Abstract: 本研究旨在探究影響訓練評鑑實施的因素,採以個案研究法進行,透過國內外相關文獻的探討,發展出訪談大綱,藉以了解個案公司實施訓練評鑑的現況及可能遭遇的困難。研究進行中,總共訪談九位在個案公司實際從事教育訓練工作的人員;訪談過程中經取得受訪者同意後進行錄音,並整理成訪談逐字稿,分析訪談內容,獲得研究發現,期望提供壽險業在進行訓練評鑑時的參考與輔助。


    The purpose of this study was to investigate the factors affecting the implementation of training evaluation at a life insurance company. A qualitative research methodology was adopted and in-depth interviews and document analysis were utilized to the gather research data. In the study, the synthesis of literature review was used to develop interview protocol. Research participants were nine adult workers who worked on positions related to the planning of training and evaluation. Interview content was tape-recorded and converted into transcripts. The transcripts were then coded and analyzed to establish the research findings and conclusions.

    The conclusions of the research were:
    1.The enterprise background, including organizational culture, attribute, invested resources, strategic planning, policies, work design, and management support, affects the implementation of training evaluation.
    2.The study finds six process-related factors influencing the implementation of training evaluation, namely evaluation planning, methods, criteria, utilizations of data, and evaluation competency.
    3.The study discovers that the trainees’ personal traits, age, attitudes, and work conditions affect their commitment to training evaluation.
    4.The study learns that the administrative sector of training evaluation does influence the implementation of evaluation in terms of their professional attitudes and work conditions.

    Based on such findings, the study makes recommendations, concerning evaluation planning, implementation, and data reporting. The study concluded with suggestions for future studies.
    Appears in Collections:[教育科技學系暨研究所] 學位論文

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