最後，根據研究結果，研究者除自行省思做為未來行動之依據，亦提供志工之教育訓練經驗，供各校進行志工訓練時參考，並對未來研究方向提出建議，以供參考。 This action research used Structured-On-the-Job Training (S-OJT) to train school volunteers at the media center at Taipei Shi-Dong Elementary School in the hope of solving the difficulties encountered in training volunteers in traditional class setting. This action research started in 2004 in four major phases: analysis, preparation, implementation, and evaluation. This research’s major findings are as follows: (1) Satisfaction with S-OJT: Overall, the volunteers were satisfied with the trainer, the training materials, the training places, and all other resources provided. (2) Learning and Behavior Change: Most volunteers gave positive remarks regarding the new training method and process. In addition, volunteers could demonstrate their learning at the end of the training session with self-confidence. They were also willing to participate future training. (3) Evaluation of Traditional Classroom Teaching: New or less capable volunteers felt pressured to catch up in class. Peer volunteers provided support to each other when trainer couldn’t provide assistance; however, they didn’t usually provide accurate information. Classroom teaching prevented volunteers to try out the equipments; and therefore decreased the effectiveness of the training. Volunteers motivated each other in classroom setting, but also created noises. Volunteers learned from and shared with each other their own learning experience. (4) Evaluation of S-OJT: The trainer could provide individualized explanation and demonstration for the trainees. In addition, the pace was easily adjusted to decrease the learning anxiety of the trainees. The training was more effective and efficient. Volunteers could accept S-OJT model and preferred this training method over traditional classroom training. For volunteers who had less computer skills, they should be trained in one-to-two setting. Based on the research results, the researcher reflected on his behavior and adjusted his future action. Last, this research provided suggestions on training school volunteers, and on future research.