本研究所採用的方法主要為問卷調查法，研究對象以國立大學校院及國立高中職校擔任採購業務人員為主，進行抽樣調查。回收問卷為167份，有效問卷為155份。資料處理部分以SPSS for Windows 12.0中文套裝軟體為主，進行統計分析。
After the enforcement of Governmental Procurement Law, school procurement personnel were under stress because of being in change of new regulations. This study aimed to investigate the current situations, differences, and sources of work stress among school procurement personnel and to find out solutions on coping with the stress. Based on the literature reviewed and results of research, recommendations were proposed as references for procurement competence authorities, management units, school procurement personnel, and further researchers.
The instrument used in this research was a questionnaire which was developed by the researcher. The questionnaire was designed based on related literature reviewed and was tested by T-test and pilot study later. Based on the results of the pilot test, the questionnaire was modified and improved. Investigated subjects in this research study were procurement personnel at national colleges, universities, senior high schools, and vocational schools. The returned questionnaires were 167 and 155 of them were valid. The SPSS for Windows 12.0 was adopted to analyze data which were collected through questionnaires.
The conclusions of this study were the followings: first of all, school procurement personnel of national schools had job-related stress on workload. next, they had positive solutions to cope with the job-related stress. thirdly, female purchasers under the age of thirty, with more than five-year working experience, and serving in national senior high schools and vocational schools tended to have more job-related stress. Variable backgrounds of procurement personnel made no differences on solutions which procurement personnel adopted to cope with job-related stress. School procurement personnel seldom dodged their responsibilities or vented when facing job-related stress. Personalities had significant effects on job-related stress and solutions, procurement personnel used different solutions when facing different job-related stress. In term of workload, sources of job-related stress among procurement personnel of national schools had came from “I had to take lots of responsibilities in work,” “I had been interpreted or bothered in work,” and “I had deadline pressure.” In terms of “career planning,” sources of job-related stress among procurement personnel of national schools had came from “I cared more about job security than promotion,” “I had to bear the responsibilities and consequences because of the unintentional mistakes and such mistakes would affect my future,” and “There was no chance to promotion.” As far as “professional knowledge,” sources of job-related stress among procurement personnel of national schools had came from “I had to learn more from other fields, particularly in the law,” “The professional training I had was insufficient for my job,” and “My job did not fit with my interest.” Finally, in terms of “administrative support,” sources of job-related stress among procurement personnel of national schools had came from “I was bothered because of lacking consensus among different departments,” “I was bothered because of lacking support from the colleagues,” and “I was bothered because of lacking cooperation among colleagues.”
Recommendations based on the above conclusions were proposed as follows. The procurement competence authorities should cultivate the jurisprudence competence of Civil Law among procurement personnel, emphasize the procurement theories and practicum, emphasize the dissemination of Governmental Procurement Law, and reasonably reduce the workloads of purchasers. Secondly, the purchasing managerial executors of national schools should train procurement professional, respect and support their professional ideas, plan procurement tasks in advance, provide assistance in solving problems, reasonably allocating the job, make professional competence as the first priority for promotion, and take personalities into consideration when hiring procurement personnel. In addition, procurement personnel from national schools should be familiar with procurement-related laws, be cultivated with law competence, be careful in the process of purchasing, be active to communicate in order to solve the problems, and be self-regulated when facing job-related stress.