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    jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/30164


    题名: 中國大陸居住物業管理公司核心能力與競爭優勢之研究 : 以深圳地區為例
    其它题名: A study on core competence and competitive advantage of residential property management company in China : a case study on Shenzhen
    作者: 林美宜;Lin, Mei-yi
    贡献者: 淡江大學中國大陸研究所碩士班
    劉燦樑;Liu, Tsann-liang
    关键词: 物業管理;核心能力;競爭優勢;property management;core competence;competitive advantage
    日期: 2005
    上传时间: 2010-01-10 23:25:12 (UTC+8)
    摘要: 本研究主要是以核心能力的觀點,來探討居住物業管理公司的競爭優勢,並且以深圳地區一級的居住物業管理公司為研究的對象,研究探討的主要問題為:

    1.中國大陸物業管理公司的發展狀況。
    2.深圳物業管理公司的發展狀況。
    3.深圳物業管理公司的核心能力為何?
    4.深圳物業管理公司的競爭優勢為何?
    5.深圳物業管理公司的競爭優勢是否由核心能力所導致,進一步探討其關聯性所在。

    為回答以上的研究問題,本論文利用典型相關分析探討其核心能力構面與競爭優勢構面之相關性,以Pearson積差相關分析及複迴歸分析來探討核心能力構面的五個變項對競爭優勢構面五個變項的影響。

    經由典型相關分析研究結果得知,深圳市一級資質物業管理公司的核心能力構面與競爭優勢構面有顯著的相關性,其中影響競爭優勢構面最大者主要是關係變項,其次是技術,而知識變項對競爭優勢的影響是最小的。經由Pearson積差相關分析可知,資源、技術和關係三個核心能力變項都和競爭優勢構面的效率、品質、服務和管道有顯著相關。科技與效率、服務和管道有顯著相關;而知識與品質和創新有關;文化和效率、服務、創新和管道有顯著相關。綜合複迴歸分析可以知道核心能力構面的關係變項對競爭優勢構面的效率變項和管道變項有正向顯著關係;技術變項對競爭優勢構面的品質變項有正向顯著的關係,核心能力六個構面對競爭優勢的低成本和創新變項沒有直接的影響關係,且核心能力的六個變項中,顯示出對競爭優勢的服務變項是有影響的;但沒有辦法確定是由哪一個核心能力變項造成最大的影響,這有可能是樣本數不夠大所造成的。
    In this research we use the core competence point to explore the competitive advantage of residential property management company, and case study on Shenzhen.
    Five major questions are discussed in the study:

    1.The development of residential property management company in Mainland China.
    2.The development of residential property management company on Shenzhen.
    3.Which core competence are owned by Shenzhen residential property management company ?
    4.Which competitive advantage are owned by Shenzhen residential property management company ?
    5.Do these core competence bring in competitive advantage for Shenzhen and further discuss the relationship between core competence and competitive advantage ?

    To answers the above questions, we use canonical correlation method to determine the correlation between core competence and competitive advantage, meanwhile use Pearson correlation analysis and regression analysis methods to explain the effect on the five variables of core competence dimension to the five variables of competitive advantage dimension.

    According to the result of the canonical correlation method it was found that, the correlation between core competence dimension and competitive advantage dimension was significant. The guanxi variable of core competence dimension was the highest effect variable to the competitive advantage,the other sequence were skill and knowledge. Through the Pearson correlation analysis method it was found that, the resource、skill and guanxi had significant correlation with the efficiency、quality、service and channel. The technologies had significant correlation with the efficiency、service and channel. The knowledge had significant correlation with quality and innovation. The culture had significant correlation with the efficiency、service、innovation and channel. Through the regression analysis method it was found that, the guanxi variable of the core competence dimension had significant positive impact on the efficiency and channel variable of the competitive advantage dimension. The skill variable had significant positive impact on the quality variable of the competitive advantage dimension. The six variable of the core competence dimension did not have significant positive impact on the low cost and innovation variable of the competitive advantage dimension. It was shown that the six variable of core competence had significant effect on the service variable of competitive advantage. However it could not be sure which variable had the most significant effect. This may be resulted from not enough samples.
    显示于类别:[中國大陸研究所] 學位論文

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