|摘要: ||本研究乃以 淡江大學 資訊管理學系之系務 MIS資料庫為基礎,採雛型方法建構EIS雛型,且訪談 淡江大學 系所主管及資管系所教授,並問卷調查,以進一步瞭解系所主管及一般專家,對EIS的資訊需求與看法,做為後續發展與修改EIS雛型之參考。在開發過程中發現:主管資訊需求需有主管參與界定,無法替代。EIS發展需相容於現有系統,以增進資訊的及時流通與運用。資料萃取功能系統,乃EIS資料來源重要管道。 由問卷分析得知,主管與專家受訪者均喜好圖表資訊呈現方式、滑鼠輸入方式,及較重視學生、教師、課程等資訊,且均著重於系務資訊、學術簡訊、院務資訊等資訊需求;而專家對電子郵件,有較顯著的需求。對於系務資料的來源與滿意的系統特性,則有顯著的需求差異;主管滿意的特性是資訊即時性、系統提供功能,而專家滿意的是使用者親和性、資訊呈現方式。主管喜好圖表資訊呈現方式,則顯著影響其發展EIS的意願。 主管資訊來源對滿意的系統特性之分析顯示:主管之助理資訊來源,較不具資訊及時性、資訊提供程度、系統提供功能、及使用親和性等特性。而電腦螢幕資訊來源,適合資訊呈現設計,及具使用者親和性之特性。傳統報表資訊來源,提供資訊及時性,及資訊整體品質能力不足。會議型態資訊來源,則尚未有適當的系統特性可替代。|
This research is based on the MIS database of the Department of Information Management of Tamkang University, and prototyping approach is used to establish the EIS prototype. Interviews with executives of departments and institutes and professors of the Department of Information Management have been made and questionnaire survey has been conducted to further understand the opinion and information requirement for EIS, and make reference for the continuing development and modification of the EIS prototype. In the course of development, the defining of the executive information requirement requires the participation of executives, and it is irreplaceable. The development of EIS should be compatible with all existing systems, to facilitate the intime popularity and application of information. The data extractor system will be the important channel of information source of EIS. From the questionnaire survey, we discover that both executive and expert respondents prefer graphical and tabular display of information and mouse input mode and pay more attention to information about students, teachers and curricula, their demand focus more on information about departmental, academic and college matters, while experts are more interested in the E-mail function. In the information source of departmental matters and satisfactory system features, a distinct difference in information requirement has been found between executives and experts. The satisfactory feature of executives is the intime of information and system functions, while experts are more interested in the user friendly and information display. Executives' preference in graphical and tabular display of information will obviously affected their willingness to develop the EIS. The analysis of the influences of executive information source on satisfactory system features indicates that the information source of executives' assistants is less informational and intime and the requirement for information, system functions and user friendly supplies is also lesser; the monitor source satisfies the design of information display and contains friendly user features; the traditional report information source provides information and timeliness, but the integral quality ability of information is insufficient; and there is no suitable system feature can replace the conference information source.