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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/22525


    Title: Applying kano's model for passenger service in the airline industry
    Authors: Hsu, Yueh-ling;許超澤;Hsu, Chao-che;Bing, Pei-chi
    Contributors: 淡江大學運輸管理學系
    Date: 2007-06-21
    Issue Date: 2009-11-30 14:09:57 (UTC+8)
    Relation: 2007 ATRS, UC-Berkeley, California, USA
    Appears in Collections:[運輸管理學系暨研究所] 會議論文

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