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    題名: 社會交換觀點下知識分享意願之研究
    作者: 王居卿;楊明洲
    貢獻者: 淡江大學企業管理學系
    關鍵詞: 知識管理;社會交換理論;組織承諾;知識分享;組織公平;Knowledge Management;Social Exchange
    日期: 2002-11-01
    上傳時間: 2009-11-30 13:43:56 (UTC+8)
    出版者: 台南市:遠東技術學院
    摘要: 隨著科技進步,我們已邁入知識經濟的時代,而在知識經濟下知識管理就顯得格外地重要。知識管理的重點在於如何推動知識共享,希望藉由知識在組織中流動,能將組織知識蓄積下來,即使在人員快速流失時,亦能確保組織競爭優勢的存在。但知識分享常難以進行,其原因在於組織成員往往會將其所擁有的知識當作是其競爭優勢,因此當該成員離開組織時,便會將其自組織中學習到的經驗帶走。鑑此,本研究的目的便在於了解知識分享的模式與建立促進知識分享的方法。本研究以社會交換觀點去探討影響知識分享意願之模式,以分配公平及程序公平為出發點,透過組織承諾影響知識分享意願。本研究透過相關分析、變異數分析及LISREL單指標徑路分析探討其間關係。研究結果顯示知識分享意願與社會交換觀點之模式確實存在。
    The fast development of advanced technology has brought us into the era of knowledge economy, and the knowledge management will be the important issue in knowledge economy. The key in knowledge management is to improve knowledge sharing, and store the knowledge by transfering the knowledge, and even deposit the despite the employee leave. One of the reasons why knowledge sharing is hard to be effective is that staffs usually hold the knowledge as their competitive advantage. When some of the staffs leave the organization, they may take those experiences and knowledge away from the organization. Therefore, the main purpose of this study is to understand the model of knowledge sharing and find some way to improve the employees willing to share their knowledge. The study explores the model of knowledge sharing willing based on the perspective of Social Exchange Theory. In the model, organization commitment intervenes the distributive justice and procedure justice. This study use Pearson correlation analysis, ANOVA, and construct a LISREL model to identify the relationships among those variables in the model. The research results shown that: A significant relationship between the knowledge sharing and social exchange theory has exited in the model and the willing of knowledge sharing.
    關聯: 2002年顧客關係管理學術研討會論文集,頁108-127
    顯示於類別:[Graduate Institute & Department of Business Administration] Proceeding

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