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    Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/20170


    Title: 企業管理教育中服務品質之研究--利用品質機能展開法
    Other Titles: A Study of Service Quality for Business Administration Education: Using Quality Function Deployment
    Authors: 白滌清;陳怡雯
    Contributors: 淡江大學企業管理學系
    Keywords: 全面品質管理;品質機能展開;顧客滿意
    Date: 1999-05
    Issue Date: 2013-01-14 15:53:18 (UTC+8)
    Publisher: 臺北縣：淡江大學
    Relation: 淡江人文社會學刊=Tamkang Journal of Humanities and Social Sciences 3，頁191-213
    Appears in Collections:[Graduate Institute & Department of Business Administration] Journal Article

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