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    題名: Knowledge management technologies and applications—literature review from 1995 to 2002
    作者: 廖述賢;Liao, Shu-hsien
    貢獻者: 淡江大學經營決策學系
    關鍵詞: Knowledge management;Knowledge management technologies;Knowledge management applications;Literature survey
    日期: 2003-08-01
    上傳時間: 2009-11-30 12:31:19 (UTC+8)
    出版者: Elsevier
    摘要: This paper surveys knowledge management (KM) development using a literature review and classification of articles from 1995 to 2002 with keyword index in order to explore how KM technologies and applications have developed in this period. Based on the scope of 234 articles of knowledge management applications, this paper surveys and classifies KM technologies using the seven categories as: KM framework, knowledge-based systems, data mining, information and communication technology, artificial intelligence/expert systems, database technology, and modeling, together with their applications for different research and problem domains. Some discussion is presented, indicating future development for knowledge management technologies and applications as the followings: (1) KM technologies tend to develop towards expert orientation, and KM applications development is a problem-oriented domain. (2) Different social studies methodologies, such as statistical method, are suggested to implement in KM as another kind of technology. (3) Integration of qualitative and quantitative methods, and integration of KM technologies studies may broaden our horizon on this subject. (4) The ability to continually change and obtain new understanding is the power of KM technologies and will be the application of future works.
    關聯: Expert Systems with Applications 25(2), pp.155-164
    DOI: 10.1016/S0957-4174(03)00043-5
    顯示於類別:[管理科學學系暨研究所] 期刊論文

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