|摘要: ||由於主管資訊系統(Executive Information Systems,EIS)以極具親和性的使用介面,提供主管們各種內外部的資料來源,使得EIS的開發與運用在產官各界中快速的成長。在其相關的研究領域中,整合多媒體與人工智慧一直是學術界所關切並探討的課題。且認為未來的EIS應與多媒體與人工智慧結合,以達到更有效的資訊處理並提供給主管一個更友善的使用者界面。 本文經由個案系統雛型的開發,整合多媒體、專家系統、與主管資訊系統的概念,提出了多媒體智慧型主管資訊系統(Multimedia Intelligent Executive Information System,MIEIS)的整體發展架構。經由專家系統內所存的領域知識與推理能力,主管可以獲得系統智慧型的輔助,而以多媒體為資料展示界面,更可吸引主管,加強其使用意願。此外,文中亦將描述系統開發之結果,以期提供給對多媒體智慧型主管資訊系統有興趣的研究者與組織一個參考。|
Executive Information Systems (EIS) allow executives to access internal and external data by a user-friendly interface. The utilization of EIS is growing rapidly in the industrial, business, and governmental organizations. Of all the various EIS research, the potential for integration of multimedia, artificial intelligence (AI) and EIS is noticed and discussed by the academic circles. It is believed that the successful Executive Information Systems of the future will be built around AI and multimedia components, so that more efficient and effective information processing and better user interface for executives can be achieved. This research investigates the concepts of multimedia, Expert Systems (ES), and EIS to establish a framework for developing multimedia intelligent executive information systems. A MIEIS architecture is proposed. The architecture contains components of EIS database, model base, knowledge base, multimedia interface, and MIEIS engine. The inference capability and domain knowledge of ES can provide intelligent assistance to the managers. The rich representations of multimedia user interface are able to attract executives to use the systems. Furthermore, the results of system development are also discussed and outlined to guide the researchers and designers who are interested in developing multimedia executive intelligent information systems.