Staging a comeback? The influencing mechanism of tourist crowding perception on adaptive behavior.

doi:10.1016/j.tourman.2023.104827

淡江大學機構典藏 > 商管學院 > 管理科學學系暨研究所 > 期刊論文 > Item 987654321/125267

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題名:	Staging a comeback? The influencing mechanism of tourist crowding perception on adaptive behavior.
作者:	Yin, Jie;Cheng, Yun;Ni, Yensen
關鍵詞:	Tourist crowding perception;Tourist fatigue;Negative emotion;Adaptive behavior;Temporal replacement;Transactional stress theory
日期:	2024-02-15
上傳時間:	2024-03-12 12:06:20 (UTC+8)
出版者:	Elsevier Ltd
摘要:	An increasing number of studies have recently elucidated the serious negative effects of tourist crowding. However, how tourists cope with crowding and adopt adaptive responses remains unclear. Thus, this study qualitatively identified the mechanism of tourist crowding perception of adaptive behavior from interviewees and then quantitatively validated the mechanism through the mediation of tourist fatigue and negative emotions, as well as the moderation of peer emotion contagion. Tourists were more likely to return to a destination and engage in temporal replacement behavior through the mediating effect of tourist fatigue, but it was also found that peer emotional contagion interferes with two paths that explain how tourist crowding perception influences tourist emotion change or state variation, impacting adaptive behavior responses. Consequently, we recommend diverting tourists, focusing on alleviating fatigue and negative emotions and channeling the peers’ negative emotions to mitigate the negative impact of tourist crowding.
關聯:	Tourism Management 100, 104827.
DOI:	10.1016/j.tourman.2023.104827
顯示於類別:	[管理科學學系暨研究所] 期刊論文

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