Drawing on the effort-recovery model, we examine how experiencing cyberbullying can evoke individuals' emotional exhaustion and subsequent start-of-workday job performance, and whether individuals' psychological detachment can buffer the negative effects of cyberbullying. Data were collected 65 employees for 5 consecutive working days, yielding 325 valid daily responses from various industries in China over three time periods. The results show that daily experiencing cyberbullying increases individuals' daily emotional exhaustion and decrease subsequent start-of-workday job performance. Furthermore, individuals with high psychological detachment are less likely to experience negative effects when faced with cyberbullying and thus are less likely to provoke emotional exhaustion and decreasing the possibility of compromised subsequent start-of-workday job performance.
Relation:
International Journal of Information and Management Sciences 33(3), p.217-228
