The relationship between free time activities, emotional intelligence and job involvement of frontline hotel employees

機構典藏 > College of International Affairs > Department of International Tourism Management > Journal Article > Item 987654321/118966

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Title:	The relationship between free time activities, emotional intelligence and job involvement of frontline hotel employees
Authors:	Chien Mu Yeh
Keywords:	Free time activities;emotional intelligence;job involvement;frontline hotel employees;tourism human resource management
Date:	2018-11-08
Issue Date:	2020-07-22 12:10:34 (UTC+8)
Publisher:	Routledge
Abstract:	This study investigated the interrelationship among free time activities, emotional intelligence and job involvement. Data was derived from 209 frontline employees of five-star hotels in Taiwan. Results demonstrate that different free time activities had different effects on emotional intelligence and job involvement. Emotional intelligence had positive influence on job involvement, while the relationship between most free time activities and job involvement was mediated by emotional intelligence. Results of this study can enrich the literature on human resource management, organizational behavior and tourism management with practical solutions to improve emotional intelligence and job involvement.
Relation:	The International Journal of Human Resource Management, 32(4), p.767-788
DOI:	10.1080/09585192.2018.1496127
Appears in Collections:	[Department of International Tourism Management] Journal Article

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