This study investigated the interrelationship among free time activities, emotional intelligence and job involvement. Data was derived from 209 frontline employees of five-star hotels in Taiwan. Results demonstrate that different free time activities had different effects on emotional intelligence and job involvement. Emotional intelligence had positive influence on job involvement, while the relationship between most free time activities and job involvement was mediated by emotional intelligence. Results of this study can enrich the literature on human resource management, organizational behavior and tourism management with practical solutions to improve emotional intelligence and job involvement.
The International Journal of Human Resource Management