ChatBot technology has become a widely used in various application fields. An important topic in the research on conversational robots is the improvement of their temperature during operation for enhanced user interaction. In this study, we propose an artificial intelligence affective conversational robot (AIACR), which is an integration of an artificial intelligence deep learning sentiment analysis model and generative-and retrieval-based dialogue models. The sentiment analysis model developed in this study uses three models, namely, multilayer perceptron (MLP), long short-term memory (LSTM) and bidirectional long short-term memory (BiLSTM). Moreover, word2vec and semantics are utilized as the basis for similarity ranking models. The deep learning dialogue model, sentiment analysis model, and similarity model were integrated and compared as well. The experimental results show that the sentiment analysis model, similarity model, and dialogue model respectively utilize BiLSTM, word2vec, and the retrieval-based model to achieve the best dialogue performance. The major research contributions of this study are the developed AIACR and the proposed affective conversational robot index (ACR Index) as a criterion for evaluating the effectiveness of emotional dialogue robots.
