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    請使用永久網址來引用或連結此文件: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/117508

    題名: An Innovative Queue Management System based on Bluetooth Beacon Technology
    作者: Lin, Chi-Yi;Jhu, Guan-Ying;Siao, Siang
    關鍵詞: Bluetooth;beacon;QR code;queue management;smartphone
    日期: 2019-08
    上傳時間: 2019-10-22 12:10:45 (UTC+8)
    摘要: Most of the existing queue management systems are based on printed paper tickets with a queue number. When a specific customer is called, his/her queue number is shown on a screen accompanied by an acoustic signal. We observed the trend that nowadays most people spend their waiting time using smartphones, which distracts them from noticing the call. In this research, we take advantage of the fact that people pay more attention to their smartphones to design an innovative queue management system which announces the call for a specific customer directly to his/her smartphone by using the Bluetooth beacon technology. Our innovation lies in that beacon devices need not advertise fixed identifiers all the time – we allow a single beacon device to change its advertised identifier dynamically to represent different customers. The paperless queue management system not only protects the environment but also sets customers' mind at ease of using smartphones during their waiting time.
    顯示於類別:[資訊工程學系暨研究所] 會議論文


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