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    Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/117096


    Title: 公共服務中的「面具效應」：情緒勞務觀點的探討
    Other Titles: Mask Effect in Public Service: A Perspective of Emotional Labor
    Authors: 黃一峯
    Keywords: 情緒勞務;面具效應;Emotional labor;Mask effect
    Date: 2016-10
    Issue Date: 2019-09-24 12:10:35 (UTC+8)
    Publisher: 考試院
    Relation: 文官制度季刊 8(4), p.55-74
    Appears in Collections:[公共行政學系暨研究所] 期刊論文

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