Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach

淡江大學機構典藏 > 商管學院 > 資訊管理學系暨研究所 > 期刊論文 > Item 987654321/115506

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题名:	Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach
作者:	Hsieh, Yen-Hao;Chou, Yun-Hsuan
关键词:	Service innovation;Small and medium enterprises;System dynamics;Resource-based theory;Modeling;Simulation
日期:	2018-03
上传时间:	2018-11-01 12:11:40 (UTC+8)
出版者:	Elsevier
摘要:	Small and medium-sized enterprises have played an important role in Taiwan's economic development. As the importance of service grows, SMEs could undergo transformation via service innovation. SMEs are likely to encounter within the context of globalization and tried to identify the key factors influencing service innovation. Resource-based theory was used to construct system dynamics models for the SMEs prior to and after service innovation in order to develop a set of evaluation mechanisms. Simulation results showed that SMEs face operational difficulties due to globalization. Thus, SMEs should invest appropriate resources to develop market adaptability, knowledge application capability, collaboration abilities, and the effective application of information technology. This will enhance the overall service innovation capability of the business, which could then establish a new service value and increase market competitiveness.
關聯:	Simulation Modelling Practice and Theory 82 ,p.84-102
DOI:	10.1016/j.simpat.2017.12.004
显示于类别:	[資訊管理學系暨研究所] 期刊論文

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