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    题名: Scale Development of Safety Management System Evaluation for the Airline Industry
    作者: Chen, Ching-Fu;Chen, Shu-Chuan
    关键词: Safety management system;Scale development;Airline industry
    日期: 2012-07
    上传时间: 2018-10-09 12:11:07 (UTC+8)
    出版者: Elsevier
    摘要: The airline industry relies on the implementation of Safety Management System (SMS) to integrate safety policies and augment safety performance at both organizational and individual levels. Although there are various degrees of SMS implementation in practice, a comprehensive scale measuring the essential dimensions of SMS is still lacking. This paper thus aims to develop an SMS measurement scale from the perspective of aviation experts and airline managers to evaluate the performance of company's safety management system, by adopting Schwab's (1980) three-stage scale development procedure. The results reveal a five-factor structure consisting of 23 items. The five factors include documentation and commands, safety promotion and training, executive management commitment, emergency preparedness and response plan and safety management policy. The implications of this SMS evaluation scale for practitioners and future research are discussed.
    關聯: Accident Analysis & Prevention 47, p.177-181
    DOI: 10.1016/j.aap.2012.01.012
    显示于类别:[國際觀光管理學系全英語學士班] 期刊論文

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