Communication plays a crucial role for enhancing resiliency in response to climate
change. As community involves and become aware of the risks, the motivation to take
action and disseminate information for resiliency enhancement motivates the purpose
of this research. The Collaborative approach documented 10 retailers (respondents) and
conducted semi-structured interview process focusing on their communication and
resilience thinking under climate change, affecting their personal engagement with
climatech ange.The flood resilience thinking of the retailers in Shetzu peninsula
referred to place specific communication that sustains its social resiliency and helps
inform on how to best share about climate change. The concept proposed is to improve
urban flood resilience within a context of communication build-up thru community
network and social media. We elaborate on the updated approach thru social media
communication to cope with changing risks and increase urban resilience in the estuary
Shetzu, resulting in a communication that relies on knowledge and network. This study
gives an insight about the key role of the media and communications in addressing
issues relating to climate change and transmitting information to the public in order to
take action.
