This study presents a framework of issues to analyze Porter’s (1990) Diamond model, and develops factors for determining the optimality of a hostel location using Delphi method and the Decision-making Trial and Evaluation Laboratory (DEMATEL) approach. A panel of 13 experts from various backgrounds, including academia, government and business, provided input for the selection of location factors. Following three discussions, panel members reached consensus and selected the following set of 31 factors for optimizing location selection for hostels. This study also provides direction for applying the proposed model and suggestions for future research.
21st Conference of the International Federation of Operational Research Societies