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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/111132

    Title: 公共服務動機與工作滿足感關聯之研究 : 新北市區公所實證分析
    Other Titles: Public service motivation and job satisfaction among civil servants : a case of New Taipei City
    Authors: 方丞;Fang, Cheng
    Contributors: 淡江大學公共行政學系公共政策碩士在職專班
    Keywords: 公共服務動機;激勵;工作滿足感;Public Service Motivation;Job Satisfaction
    Date: 2016
    Issue Date: 2017-08-24 23:44:47 (UTC+8)
    Abstract: 民主社會強調公務人員是「公僕」,基層人員站在組織變革的第一線,其所承受來自民眾要求、上級任務指派及機關同仁競爭的三方壓力,對外仍需以「顧客滿意」的態度,符合「親和、便民」的為民服務政策,然而在官文化行政文化依然普遍的意識下,公務員是否產生內心衝突,甚而造成工作倦怠?本文試圖兼採公共服務動機(Public Service Motivation, PSM)及工作滿足感二種觀點,探究公務人員的激勵偏好(preference),作為未來相關制度的參考。
    This study attempted to explore the association between Public Service Motivation and Job Satisfaction The study aims to investigate between Public Service Motivation and Job Satisfaction who works in New Taipei city district.
    Questionnaire surveys was based on 197 copies by employees who works in Tamshui, Shazhi, Jinshan, Wanli, Shuagnxi district office , which resulted in a useable response rate of 100%.
    According the empirical analyses, the major findings of this study are as the following,
    Job satisfaction and Public Service Motivation it had part of relationship can effect each other. Public Service Motivation were spontaneous by themselves. It can''t happen by any extrinsic incentives.
    The employees who works in district office who had higher Public Service Motivation it will had equivalent Job satisfaction.
    The findings are meaningful to the training program design and personnel initiatives such as rotation and re-assignment for human resource management.
    Appears in Collections:[公共行政學系暨研究所] 學位論文

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