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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/109377


    Title: Smartphone Market Analysis Using Dynamic Multi-Criteria Decision Methods
    Authors: Tsaur, Ruey-Chyn;Chen, I-Fei;Chen, Yin-Cheng
    Keywords: Smartphone;AHP;SMART-ROC;cost-benefit analysis
    Date: 2016
    Issue Date: 2017-01-17 11:05:40 (UTC+8)
    Publisher: 淡江大學出版中心
    Abstract: The iPhone introduced an innovative multi-touch interface to satisfy customers’ attractive requirements. Thereafter, most smartphone manufacturers begin to mimic this innovation in their new generation products for a dramatically increasing demand market. Although the smartphone market includes many types and functions of products, there are no smart- phone selection methods to support customers to select an effective smartphone. In order to cope with such a problem, this paper proposes a multi-criteria selection method to evaluate operating systems and hardware and software specifications using AHP and SMART-ROC, respectively. For illustration, this paper uses the proposed methods to analyze the customer utility and benefit-cost of 24 popular smartphones in the market. The results show that the most popular smartphone does not have the best cost-benefit. This paper suggests customers select smartphones by referring to the cost-benefit approach except when they are looking for a communications product for a special purpose.
    Relation: International Journal of Information and Management Sciences 27 (1), pp.41-60
    DOI: 10.6186/IJIMS.2016.27.1.3
    Appears in Collections:[資訊與管理科學期刊] 第27卷第1期

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