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    Title: The role of extra-role behaviors and social controls in information security policy effectiveness
    Authors: Hsu, Jack Shih-Chieh;Shih, Sheng-Pao;Hung, Yu Wen;Lowry, Paul Benjamin
    Keywords: IS security;behavioral security;in-role behaviors;extra-role behaviors;social control theory;SCT;security management;information security policy;ISP;formal control;social control;organizations
    Date: 2015-06-19
    Issue Date: 2016-08-17 09:11:01 (UTC+8)
    Abstract: Although most behavioral security studies focus on organizational in-role behaviors such as information security policy (ISP) compliance, the role of organizational extra-role behaviors—security behaviors that benefit organizations but are not specified in ISPs—has long been overlooked. This study examines (1) the consequences of organizational in-role and extra-role security behaviors on the effectiveness of ISPs and (2) the role of formal and social controls in enhancing in-role and extra-role security behaviors in organizations. We propose that both in-role security behaviors and extra-role security behaviors contribute to ISP effectiveness. Furthermore, based on social control theory, we hypothesize that social control can boost both in- and extra-role security behaviors. Data collected from practitioners—including information systems (IS) managers and employees at many organizations—confirmed most of our hypotheses. Survey data from IS managers substantiated the importance of extra-role behaviors in improving ISP effectiveness. Paired data, collected from managers and employees in the same organizations, indicated that formal control and social control individually and interactively enhance both in- and extra-role security behaviors. We conclude by discussing the implications of this research for academics and practitioners, along with compelling future research possibilities.
    Relation: Information Systems Research 26(2), pp.282-300
    DOI: 10.1287/isre.2015.0569
    Appears in Collections:[資訊管理學系暨研究所] 期刊論文

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