Purpose – The purpose of this study is to provide researchers with a better understanding of the
cultural impact on information processing in virtual learning environment.
Design/methodology/approach – This study uses a causal loop diagram to depict the cultural
impact on information processing in the virtual human resource development (VHRD) learning
platform. This study takes a theoretical approach and examines current literature pertaining to VHRDs,
virtual worlds (VWs), system dynamics, causal loop diagrams (CLDs) and cross-cultural studies.
Findings – This study provides a conceptual model to describe and discuss the cultural impact on
information processing in VHRD.
Research limitations/implications – Literature has begun to reflect the concerns with cultural
impact in VHRD; however, research is still in the beginning stages. This study proposes a conceptual
model of information processing that includes the cultural impact. Future work based on this study will
continue to test and improve the conceptual model.
Practical implications – The conceptual model accounts for the complexities of the interaction
between internal and external information processing systems. Instructional designers or educators can
apply this conceptual model to understand the impact of culture on information process during training
programs in the VHRD environment. With this model, they could provide an effective or efficient
training programs for their trainees.
Social implications – The conceptual model adopts a systemic viewpoint to describe the cultural
impact on VHRD. For future studies, researchers could adopt this conceptual model to further illustrate
the association between understanding information processing and recognizing the cultural impact on
Originality/value – This study provided a framework for HRD researchers and practitioners to
detect challenges and opportunities to work with cultural impact on information processing in VHRD.
Instructional designers or educators could utilize this model to understand the process, and further offer
an effective or efficient training programs for their trainees.
European Journal of Training and Development 40(1), pp.21-35