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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/102399

    Title: A公司ERP系統導入失敗研究
    Other Titles: A case study for failure of enterprise resource planning system
    Authors: 謝嘉昌;Hsieh, Chia-Chang
    Contributors: 淡江大學資訊管理學系碩士在職專班
    侯永昌;Hou, Yung-Chang
    Keywords: ERP系統導入;組織改造;半結構式訪談;團隊合作;規格需求書;ERP system implementation;Organizational Transformation;Semi-structured interview;teamwork;specification
    Date: 2014
    Issue Date: 2015-05-04 09:54:48 (UTC+8)
    Abstract: 現今企業要導入ERP系統,對於企業本身來說,可以促進組織改造、公司流程變革。要如何確保ERP系統在企業內導入成功,這又是門值得深究的課題。
    Nowadays, enterprisers would like to implement ERP system for their companies, which gets forward organizational transformation, and improves the company processes. It is necessary for us to further get into how to ensure successful ERP system implementa-tion in the company.
    In the methodology, the researcher chose interview method for this study. According to the literature review and the case description, the researcher designed interview summary to the questionnaire, and semi-structured interview members of ERP implementation team in the company and interview experts in ERP implementation filed. So we can understand circumstance in the case.
    This study found out: 1.the executive faces with the issue of how to conduct employees to implement ERP system; 2.some communi-cation problems had been existent between managers and members; 3.ERP system implementation management issues; 4.Managing ERP system vendor issues.
    The researcher proposed six suggestions that can be derived from the study finding: 1.seeking the best communication skill to coor-dinate their efforts between the management and employees; 2.enhancing the understanding of teamwork; 3.Improving em-ployees’ coherence to the company; 4.encouraging employees to learn ERP system knowledge; 5.workshop should be held before conducting ERP system implementation; 6.establish specifications and system implementation plan, which is a criteria for firms to tender and select a qualified bidder. Hopefully, the point of view above would be references for companies how to commence ERP system implementation or others information system well.
    Appears in Collections:[資訊管理學系暨研究所] 學位論文

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