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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/102393

    Title: 以社會科技模型分析資訊系統開發專案風險 : 公部門資訊再造專案為例
    Other Titles: Analysis of IS development project risks base on socio-technical model : a case of information system reform project
    Authors: 黃俊達;Huang, Jyun-Da
    Contributors: 淡江大學資訊管理學系碩士班
    游佳萍;Yu, Chia-Ping;衛信文;Wei, Hsin-Wen
    Keywords: 風險鑑定;風險解決方法;社會科技理論;系統開發生命週期;Risk identification;Risk solution;Socio-Technical theory;System development life cycle
    Date: 2014
    Issue Date: 2015-05-04 09:54:40 (UTC+8)
    Abstract: 進行風險管理是每個專案開發中重要的任務之一,尤其是大型專案中,複雜的系統與環境,組織的資源用在哪些解決方案上來對抗風險是需要慎重考慮的。而組織資源是有限的,專案參與者對於風險的看法不同,影響著如何去運用這些資源。而透過風險解決的方法,可以瞭解團隊在對於風險解決的資源是如何分配的,因此除了瞭解參與人員不同的風險看法之外,也應注意風險是如何被解決的。因此本研究中有兩個主要的研究問題:在一個資訊系統開發專案中,(1)參與者定義的風險有何不同,(2)每個階段會有哪些風險及採取哪些方法來對抗風險。
    Under the limited resources, the resource allocation is a critical issue for the project management. However, the project managers, business managers, IT stuff or users may have conflicts about resource allocation. From their difference or conflicts aspects, risk management is important for large scale and complex project development as the functions across various organizations. Moreover, assessment of risk solutions also reflects how organization allocates resources to maintain or reduce risks. Based on the previous mention, it is important to understand the risk identification and the solutions which are proposed by the participants who were in the difference positions. In this study, there are two research questions. First, what are the risks identified by difference participants? Second, what are solutions proposed for controlling the risks identified in the system development process?
    There are 12 participants collected for this study, included 8 project managers, 4 analysts, and we employed content analysis. The result shows that various risks are identified by different stakeholders, because of their position and responsibility in this project. Across different views, they proposed the solutions to accomplish their group goals and to manage the risks. Based on our findings, we suggest that managers may not understand the risks management from project managers’ or key members’ views.
    Appears in Collections:[資訊管理學系暨研究所] 學位論文

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