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    題名: 組織文化、隱性知識分享與工作績效 : 以金融業個案銀行為例
    其他題名: Organizational culture, tacit knowledge sharing and job performance : a case study of financial banks
    作者: 紀宜君;Chi, Yi-Chun
    貢獻者: 淡江大學會計學系碩士在職專班
    林谷峻;Lin, Ku-Jun
    關鍵詞: 組織文化;知識分享;隱性知識;工作績效;Organizational Culture;knowledge sharing;Tacit Knowledge;job performance
    日期: 2014
    上傳時間: 2015-05-04 09:52:14 (UTC+8)
    摘要: 面對知識經濟時代的來臨,藉由知識管理,提升競爭優勢,企業的組織文化與員工知識分享關係著各企業間的工作績效。
    本研究主要探討組織文化、隱性知識分享與工作績效間之直接及中介效果,以金融銀行業之行員為研究對象,並以三家國內銀行為個案,採用問卷調查法,經SPSS統計軟體進行實證分析,共發出120份問卷,回收有效問卷為111份,有效回收率為92.5%。最後實證結果發現,研究結論如下:
    一、組織文化會影響工作績效。
    二、組織文化會影響隱性知識分享。
    三、隱性知識分享會影響工作績效。
    四、隱性知識分享可作為組織文化影響工作績效之中介變數。
    透過本研究可以瞭解隱性知識分享對組織文化影響工作績效的關係,以期能提供給企業及後續研究者之參考。
    Faced with the advent of the knowledge economy, companies must improve competitive advantages with knowledge management, corporate organizational culture and bank clerks’ knowledge sharing relationship with job performance.
    This study aims to investigate immediate and mediating effects of organizational culture, tacit knowledge sharing and job performance among the financial bank employees.To choose three financial banks in Taiwan and made an empirical analysis by means of SPSS statistics. Overall, a total of 120 questionnaires issued, 111 questionnaires were available in use. The effective recovery rate was 92.5 percent. Finally, empirical results show that conclusions are as follows:
    1.Organizational culture can affect job performance.
    2.Organizational culture can affect tacit knowledge sharing.
    3.Tacit knowledge sharing can affect job performance.
    4.Tacit knowledge sharing as a mediator variable between organizational culture and job performance.
    Through this study reveals the tacit knowledge sharing on organizational culture affect job performance relationship. It is expected this study can be available to the enterprises and for future researcher.
    顯示於類別:[會計學系暨研究所] 學位論文

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