企業藉由平衡記分卡建立績效管理模式，評估績效過程之計劃、目標、分析、溝通、資料評估、對策、結果之影響皆有探討，增加企業經營績效。本研究探討實際案例中績效管理之流程之對顧客、品質、效益之企業績效管理模型之建立，可有助於企業改善之方向。 In the enterprise, the approach of balance scorecard can be used to evaluate and set up the performance model and business process related to planning, objective, analysis, communication, data evaluation, action, and effect of results. The performance model can have the impact on business performance. In this research, the practical case is used to establish the performance management with respect to the customers, quality, and benefit model, and will be beneficial for business improvement.
