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    Title: 新北市公立學校人事室行政決定運作及其組織效能關係之研究
    Other Titles: A study of the relationship between organizational effectiveness and administrativedecision making of personnel office in public schools in New Taipei City
    Authors: 郭淑蓮;Kuo, Shu-Lien
    Contributors: 淡江大學教育政策與領導研究所碩士在職專班
    吳清基;WU, CHING-JI
    Keywords: 新北市公立學校;人事人員;行政決定;組織效能;the public schools of New Taipei City;personnel staff;administrative decision-making;organizational effectiveness
    Date: 2014
    Issue Date: 2015-05-04 09:19:23 (UTC+8)
    Abstract: 本研究旨在了解新北市公立學校人事室行政決定運作及其組織效能的現況,並針對不同人事室人員背景變數 (包括性別、年齡、職務、專兼任、服務年資、教育程度、辦公地點、學校位置、人事室設置人數等九項)在行政決定運作及其組織效能上的差異情形及其影響。
    本研究方法以問卷調查法為主。以新北市298所公立學校人事室人員為調查的對象,並參酌相關文獻形成研究架構,而編製成「新北市公立學校人事室行政決定運作及其組織效能關係之研究調查問卷」。經由問卷調查蒐集到有效問卷202份,分別以敘述統計、t考驗、單因子變異數分析、Pearson積差相關及迴歸分析等統計方法進行分析與處理。依據研究發現提出結論與建議,期能提供人事行政機關、公立學校、人事室人員及後續研究者參考。本研究之重要發現為:
    一、在新北市公立學校人事室行政的決定模式方面,得分最高者為參與模
    式,顯示在行政決定運作中參與模式極為重要。
    二、在新北市公立學校人事室行政決定的影響因素方面,得分最高者為組
    織影響因素,顯示在行政決定運作中組織影響因素極為重要。
    三、在新北市公立學校人事室的組織效能目標方面,得分最高者為服務品
    質,顯示在人事室組織效能目標中服務品質極為重要。
    四、新北市公立學校人事室行政決定運作的參與模式與其組織效能具有顯
    著的正相關;直覺模式則與其組織效能具有顯著的負相關。
    五、新北市公立學校人事室行政決定的組織影響因素與其組織效能具有顯
    著的正相關。
    六、新北市公立學校人事室行政決定運作的參與模式對其組織效能具有顯
    著的正預測;直覺模式則與其組織效能具有顯著的負預測。
    七、新北市公立學校人事室行政決定的組織影響因素對其組織效能具有顯
    著的正預測。
    根據上述研究結論,本研究提出以下之建議:
    一、對人事主管機關的建議
    (一) 定期舉辦跨區人事人員聯繫會報及相關教育訓練,提升北市公立
    學校人事人員行政決定專業知能。
    (二) 針對已達員額設置標準的學校酌增設置專任人事人員員額編制。
    (三) 建立人事人員的工作學習圈。

    二、對學校單位的建議
    (一) 增加學校人事人員參與決定的機會,以強化人事人員對人事工作
    的投入,並建立處室共識,以增進行政決定的運作。
    (二) 鼓勵學校人事人員在職進修及參與人事行政研究計畫,提升行政
    決定的素養。
    三、對人事人員的建議
    (一) 人事人員應提升個人專業知能,追求自我實現。
    (二) 人事人員應積極參與學校活動、提出有效的策略建言。
    四、對後續研究者的建議
    (一) 擴大研究對象。
    (二) 擴大研究變項。
    (三) 增加研究工具及方法。
    This study aims to explore the relationship between organizational effectiveness and administrative decision-making of personnel office in public schools in New Taipei City, and to investigate the impact and differences of the various personal background (including gender, age, position, full-time and part-time, seniority, levels of education, sites of the office, the locations of school, the prescribed number of personnel) of personnel office on the administrative decision-making and organizational effectiveness.
    The main research method was survey, and the samples were recruited from the 298 personnel office staffs of the public schools in New Taipei City. Two hundred and two effective copies of questionnaire were collected. Descriptive statistics, t-test, analysis of variance (ANOVA), Pearson correlation, and regression analysis was used to analyze the data. Finally, based on the results of the study, conclusions and suggestions were made for the Personnel Department of New Taipei City, the public schools, personnel office staffs and future researchers. Findings of the study were as follow:
    1. In the administrative decision-making models, the highest score is the
    Participation Model, showing the mode of participation is extremely
    important in personnel office.
    2. For the affecting factors in the administrative decision-making, the highest score is the Organizational Factors, indicating that the Organizational Factor is extremely important in personnel office.
    3. In the organizational effectiveness targets, the highest score is the Quality of Service, showing the Quality of Service is extremely important in personnel office.
    4. The Participation Model of administrative decision-making model was significantly positive related to organizational effectiveness in personnel office, while the Intuitive Model was significantly negative related to organizational effectiveness in personnel office.
    5. The Organizational Factors of administrative decision-making affecting factor was significantly positive related to organizational effectiveness in personnel office.
    6. The Participation Model of administrative decision-making model had significantly positive prediction power to organizational effectiveness in personnel office, while the Intuitive Model of administrative decision-making model had significantly negative prediction power to organizational effectiveness in personnel office.
    7. The Organizational Factors of administrative decision-making affecting factor had significantly positive prediction power to organizational effectiveness in personnel office.
    On the basis of the conclusions listed above, this study offers the following suggestions:
    1. For personnel department:
    (1) Increase the educational training to enhance personnel competency level. Better personnel office job performance could be attained.
    (2) Increase the the amount of personnel the personnel office staffs, as the number of staffs reach reasonable standards.
    (3) Create the learning circle for personnel staffs.
    2. For public school:
    (1) Increase the opportunities for personnel office staffs to participate in the school administration committee, enhancing personnel office staff administrative decision-making performance.
    (2) Encourage personnel office staffs to purseue further training and to participate research plans of personnel.
    3. For personnel office staffs:
    (1) Encourage personnel office staffs to enhance personnel core competency and self-improvement.
    (2) Encourage personnel office staffs to participate actively in the school affairs
    and providing some better advice.
    4. For future studies:
    (1) Expand the subjects of research.
    (2) Include more variables in research.
    (3) Increase the instruments and methods for research.
    Appears in Collections:[教育政策與領導研究所] 學位論文

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