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    Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/101145


    Title: 臺北市人事人員情緒勞務初探
    Other Titles: A Study of Emotional Labor of HR Staff in Taipei City Government
    Authors: 黃一峰;陳衍宏;吳斯茜
    Contributors: 淡江大學公共行政學系
    Keywords: 情緒勞務;人事人員;顧客導向;Emotional labor;Government HR staff;Customer orientation
    Date: 2013-07
    Issue Date: 2015-04-15 01:43:49 (UTC+8)
    Publisher: 臺北市：考試院
    Relation: 文官制度季刊=Journal of Civil Service 5(3)，頁1-25
    Appears in Collections:[公共行政學系暨研究所] 期刊論文

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