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    Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/100011

    Title: Analysis and Simulation of Theme Park Queuing System
    Authors: Chu, Liou;Hung, Fu-Yi;Lu, Yen-Cheng
    Contributors: 淡江大學資訊創新與科技學系
    Keywords: theme park;queuing system;Arena
    Date: 2014-08-27
    Issue Date: 2015-01-21 14:57:24 (UTC+8)
    Abstract: It has been an important issue to improve customers’ satisfaction in theme parks for which become a major role of recreation in our daily life. Waiting for rides has been identified as a factor decreasing satisfaction. A previous study indicated that a virtual queuing system can reduce the total waiting time so the customer’s satisfaction is improved. The results from a simulation tool Arena show that an index Satisfaction Value (SV) increases when the queuing system is introduced. In this study, a more complex scenario of theme park queuing system (TPQS) is first designed, followed by comparison of a number of combinations of the rides with various waiting time and distribution factors. Analysis is also carried out.
    Relation: The Tenth International Conference on Intelligent Information Hiding and Multimedia Signal Processing
    Appears in Collections:[Department of Innovative Information and Technology] Proceeding

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